System Requirements

System Requirements and Settings

Supported Operating Systems

  • Windows 7     
  • Windows 8
  • Windows 10
  • Mac OS X ab Version 10.8

Hardware Requirement

  • Standard computer or laptop: no thin (slim) client
  • Hard disk space: 1,5 GB available hard disk space
  • Main memory: min. 2 GB main memory, ideal: 4 GB and more
  • Processor performance:  2 Ghz Dual-Core CPU
  • Graphics card: min. DirectX9, Intel HD Graphics 2500/3000, recommended: Intel HD Graphics 4600 or NVIDIA Geforce GT 430, AMD Radeon HD 5570
  • Soundcard
  • Mouse
  • Headset

Please take note, that you need a headphone with integrated voice function (microphone) to participate in a session. Other configurations can produce disruptive echoes.

 

Internet Bandwidth

Minimum: DSL 6000
Recommended: DSL 16.000

Note concerning wireless networks: Make sure, that your connection is stable. Otherwise problems with the connection may occur during your session. The application is running with a low bandwidth as well, but then, the quality of the performance and depiction may variate during the session. Some of the features as the Live-Streams may not work.

Firewalls

The Windows Firewall must not block the application. Please click on Grant Access. If you do not use a standard Windows Firewall, click on do not block.

Information concerning the setting in restrictive secured networks: Port 80 and Port 443 have to be approved for the protocol TCP. You can configure the Proxy-Server in the application.